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    FREQUENTLY ASKED QUESTIONS

    Where are your products made?

    AASHAD designs products for the AASH community and uses a network of established printers to create the final product. When you place an order with us, the order is automatically sent to one of the printers and they drop ship to your location.

    Before we put the item on our website we have already made a sample and tested the product ourselves to make sure it is of excellent quality.

    How are the products shipped?

    Since AASHAD designs uses a global network of printers, products are drop shipped from the printer. We try to find printers in Canada first, then we find North American printers. For some products, they are printed in Asia or Europe.

    How is shipping calculated?

    Due to the nature of drop shipping unique custom designed products, shipping can be more expensive depending on what is ordered.

     You can always see your shipping cost when you submit your address in the cart. 

    Product OrderShipping Cost
    Under $30.00$15.00
    $30.01- $60.00$25.00
    $60.01- $90.00$30.00
    $90.01- $125.00$35.00
    $125.01- $175.00$40.00
    $175.01 - $225.00$45.00
    $225.01- $250.00$50.00
    $250.01- $300.00$55.00
    $300.01- $350.00$60.00
    $350.01- $400.00$65.00
    $400.01$85.00
    How do you handle returns and refunds?

    Due to the nature of print on demand products, we do not take returns or give refunds. We only accept returns if the product was not of good quality or damaged.

    Please contact us with a picture of the product and order number for us to process your claim.

    Go HERE to view our full policy on shipping and returns.

    How can I get a custom product for our AASH group?

    We at AASHAD can add your group's name to any of our designs. When someone from your group orders the product, your group will receive a portion of the profit.

    Let us know what we can do for you. Contact us via the contact form.

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